Your client will be given an estimate of costs at their pet’s first consultation.
If treatment is ongoing we will discuss treatment costs periodically so they will always be aware of the account balance.
Payment is required at the time of treatment or on collection of a patient.
Payment can be made by cash, debit card or credit card.
When it is not possible for insured clients to pay for treatment, we will offer a direct claim, with a few selected insurance companies. Pre-authorisation can take up to several days and must be in place before treatment begins.